Privacy Policy

Mega IT Stores

At Mega-IT Stores, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from us.

What Information do we collect?

When you browse our website, we gather certain information about your device automatically. This “Device Information” includes details like your web browser, IP address, time zone, and cookies installed on your device. Additionally, we track the web pages you view, products you browse, referring websites, and how you interact with the site. We utilize the following technologies to gather this data:

1. Cookies: Small data files stored on your device containing an anonymous unique identifier. Learn more about cookies and disabling them at https://allaboutcookies.org/.
2. Log Files: Track actions on the site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
3. Web Beacons, Tags, and Pixels: Electronic files recording information about your browsing activity.

When you make a purchase or attempt to do so, we collect “Order Information” such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to all this information (Device Information and Order Information) as “Personal Information” throughout this policy. PLEASE NOTE: We do not “sell” your information to third-parties. Your info is safe with us!

How do we use your info?

We primarily use Personal Information to fulfill your orders (processing payments, arranging shipping, and providing invoices/confirmations). Additionally, we may use it to:

1. Communicate with you regarding your order or account.
2. Screen for potential fraud or risk.
3. Provide information or advertising about our products or services, based on your preferences.

Device Information helps us identify potential fraud (through IP addresses) and improve our website. This includes analyzing customer browsing behavior, optimizing site performance, and gauging the success of marketing campaigns.

Cookies

Mega IT Stores uses cookies to enhance your experience on our website. Here’s how:

• Commenting: If you choose to leave a comment on our site, you may opt to save your name, email address, and website in cookies. This is for your convenience to avoid re-entering this information for future comments. These cookies will expire after one year.
• Login: To ensure smooth website navigation, we set a temporary cookie to check if your browser accepts cookies. This cookie doesn’t store personal information and disappears when you close your browser.
• Account Access: When you log in to your Mega IT Stores account, we use cookies to save your login details and preferred display settings. Login cookies expire after two days, while display settings cookies last for a year. For added convenience, you can select “Remember Me” to extend your login duration to two weeks. Logging out removes your login cookies.

We use cookies to provide a better user experience. You can adjust your cookie settings through your browser preferences.

Data Retention

Order Information will be stored in our records when you place an order through our website. You can request deletion of this information at any time.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, legal, or regulatory requirements. Copyright © 2024 Mega IT Stores. All Right Reserved.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact us

For further information on our privacy practices, questions, or complaints, please contact us via email at online@mega-it.co.za

OR

visit us in store, details below:

Mega-IT Stores

15 Van Riebeeck Ave Edenvale, Johannesburg, GT 1609 South Africa